Orders & Payments


Here at IMS we have no minimum order value, so you can order as much or as little as you like. We do however ask that you try to keep your order value over or above £50 net as this will help us to keep product prices down, as well as ensuring that we don't have to charge for delivery (see delivery).

You can place an order via phone (0161 428 1440), fax (0161 428 9446), email (orders@imseuro.co.uk)  or online (www.imseuro.co.uk). 

Items ordered that are out of stock will be placed on back order. You will receive a phone call from us to inform you of the situation, and a further phone call when the item is back in stock.

The products on the website and in our catalogue have been selected by popular choice and are regularly updated. To enquire about a product that you would like to order which isn't shown, you can call us on 0161 428 1440. Alternatively, you can e-mail us at info@imseuro.co.uk.

IMS Euro Order Form



If you a registered surgery, your account will automatically be opened upon receipt of your first order on a 30-day invoice basis, and you can pay via BACS, cheque or any other electronic means.

We also have a secure card payment option, although we encourage all registered veterinary surgeries to continue using the 30-day invoice account method.

Call our Accounts Department on 0161 428 1440 and then ask for accounts to find out more.

A copy of your invoice will be posted to you within 1 week from dispatch of order.

Please Note: All prices shown EXCLUDE VAT.